Privacy
Policy
DexinPrime is committed to safeguarding your information through responsible data practices, robust security measures, and transparent communication. Review our Privacy Policy to understand how your data is handled and protected.
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Privacy Policy
Introduction
Dexinprime Technologies Private Limited
Dexinprime Technologies Private Limited (“Company”, “we”, “our”, “us”) is committed to protecting your privacy and personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, and services.
Information We Collect
Personal Data
- Name, email address, phone number
- Company name and designation
- Billing and payment details
Technical Data
- IP address
- Browser type and device information
- Operating system
- Log files and analytics data
Usage Data
- Pages visited
- Time spent on website
- Interaction data
Cookies & Tracking Data
- Session cookies
- Analytics cookies
- Marketing cookies
How We Use Your Data
We use your data to:
- Provide and maintain our services
- Process transactions and billing
- Improve website performance and user experience
- Communicate updates, offers, and support
- Ensure security and prevent fraud
- Comply with legal obligations
Legal Basis for Processing
Where applicable (e.g., GDPR), we rely on:
- Consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
Data Sharing & Disclosure
We may share your data with:
- Cloud service providers (AWS, Azure, etc.)
- Payment processors (Stripe, Razorpay, etc.)
- Analytics providers (Google Analytics, etc.)
- Legal or regulatory authorities
We do not sell personal data.
International Data Transfers
Your data may be transferred and processed outside India, including jurisdictions with different data protection laws.
We ensure that appropriate safeguards are implemented to protect your information during such transfers.
Data Retention
We retain data:
- As long as necessary for service delivery
- To comply with legal obligations
- To resolve disputes
Data Security
We implement:
- Encryption (SSL/TLS)
- Secure cloud infrastructure
- Access controls and authentication
- Regular security audits
Your Rights
Depending on jurisdiction, you may have rights to:
- Access your data
- Correct inaccurate data
- Request deletion
- Object to processing
- Data portability
Requests can be sent to: privacy@dexinprime.com
Your Rights
Depending on jurisdiction, you may have rights to:
- Access your data
- Correct inaccurate data
- Request deletion
- Object to processing
- Data portability
Requests can be sent to: privacy@dexinprime.com
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
Children's Privacy
Our services are not intended for individuals under 18.
Updates to Policy
We may update this Privacy Policy periodically.
Contact Us
Cookie Policy
Effective Date: [Insert Date]
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website.
2. Types of Cookies We Use
a. Essential Cookies
Required for website functionality (login, security, navigation).
b. Performance & Analytics Cookies
Help us understand how users interact with our website (e.g., Google Analytics).
c. Functional Cookies
Remember preferences (language, location).
d. Marketing Cookies
Used to deliver relevant ads and campaigns.
How We Use Cookies
- Improve user experience
- Analyze website performance
- Personalize content
- Provide targeted marketing
Third-Party Cookies
We may allow third-party services to place cookies (e.g., analytics, ads).
Managing Cookies
You can:
- Disable cookies via browser settings
- Delete stored cookies
- Opt-out of tracking tools
Note: Disabling cookies may affect functionality.
Updates to Cookie Policy
Data Processing Agreement (DPA)
This Data Processing Agreement (“Agreement”) forms part of the contract between:
DexinPrime Technologies Private Limited (“Processor”)
and
Client / Customer (“Controller”)
1. Definitions
- Controller: Determines purpose and means of data processing
- Processor: Processes data on behalf of Controller
- Personal Data: Any identifiable information
2. Scope of Processing
Processor shall process Personal Data only:
- As instructed by Controller
- For agreed services
3. Nature & Purpose of Processing
- Hosting, storage, and processing
- Application development and maintenance
- Customer support and analytics
4. Types of Data
- Customer personal data
- Employee or user data
- Transactional data
5. Obligations of Processor
Dexinprime shall:
- Process data only on documented instructions
- Ensure confidentiality of personnel
- Implement appropriate security measures
- Assist Controller with compliance obligations
- Notify data breaches without undue delay
6. Sub-processors
We may engage sub-processors (e.g., AWS, Azure, third-party APIs).
We ensure:
- Binding contractual obligations
- Equivalent data protection standards
7. Data Security Measures
- Encryption (in transit and at rest)
- Role-based access control
- Regular vulnerability assessments
- Backup and disaster recovery
8. Data Subject Rights
Processor shall assist Controller in:
- Access requests
- Data correction or deletion
- Data portability
9. Data Breach Notification
Processor shall notify Controller within 48–72 hours of becoming aware of a breach.
10. Data Return & Deletion
Upon termination:
- Data will be returned or deleted as instructed
- Backup retention may apply for legal purposes
11. Audit Rights
Controller may request audits or compliance evidence
(subject to reasonable notice).
12. Liability
Liability shall be governed by the main service agreement.
13. Governing Law
This Agreement shall be governed by the laws of India.
14. Contact
For data protection matters:
Email:
privacy@dexinprime.com
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